Shipping & Returns
Shipping & Returns
Shipping:
- Most Shipping rates calculated at checkout
- Furniture requires shipping via LTL, which is quoted separately and up the store discretion about whether we can ship it or not.
- Free US shipping on most orders over $150!
- Free shipping is shipped via economy ground or USPS service.
- Transit time is non-guaranteed
- This offer excludes furniture, lamps, mirrors, blow molds or items that exceed 30" tall, or orders requiring delivery by motor carrier.
- FREE local pickup is available in La Grange, Illinois (Choose option at checkout.)
- Orders are processed and shipped out within 24-72 hours.
- Blow molds, lamps and most mirrors are for instore pickup only.
- All sales are Final.
- Keep in mind that all items are Pre-owned.
Damages, Delays and Lost Packages:
Jackson Square is not responsible for the package once it is tendered to the carrier. We do not issue refunds for damages, delays or lost shipments. Claims can be made directly with the carrier within 7 days.
Freight Shipments shipped by Motor Carrier: damages or shortages MUST be notated on the delivery receipt.
Ground Shipping
Ground orders are delivered to the entrance of your home or building by carriers such as UPS and FedEx or USPS. The transit time typically ranges from 2-7 business days, and progress can be easily monitored with the provided tracking details. Please note that assembly may be required.